| Business Basics |
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| Company Name |
SourcePilani |
| Founded in |
2007 |
| Headquartered in |
Pilani |
| Company website/URL |
www.sourcepilani.com |
| Industry |
BPO/KPO |
| Stage of the company |
Several customers or locations |
| Source of idea |
Systematic search for business opportunity |
| Awards & honors |
-District Award for Excellence in Social Empowerment 2008 - Jhunjhunu, Rajasthan
-Pilani BPO was one of the companies profiled in the firs...> Read more.. |
| Awards & honors |
-District Award for Excellence in Social Empowerment 2008 - Jhunjhunu, Rajasthan
-Pilani BPO was one of the companies profiled in the first Rural BPO conference 2008 held in Hyderabad
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| Partnerships & Tie-ups |
-Birla Institute of Technology and Science, Pilani (BITS)
-Goenka Group
-District Rural Development Agency and District Collector...> Read more.. |
| Partnerships & Tie-ups |
-Birla Institute of Technology and Science, Pilani (BITS)
-Goenka Group
-District Rural Development Agency and District Collectorate - Jhunjhunu, Rajasthan
-Truworth Infotech Pvt. Ltd.
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| Business description |
Pilani BPO is an innovative rural BPO company based in the rural backdrop of Pilani, Rajasthan that provides low cost back office services to domestic as well as international clients by focusing on the untapped potential of its trained rural workforce.
SourcePilani is a vision dedicated to rural transformation and development via a commercial ap...> Read more.. |
Pilani BPO is an innovative rural BPO company based in the rural backdrop of Pilani, Rajasthan that provides low cost back office services to domestic as well as international clients by focusing on the untapped potential of its trained rural workforce.
SourcePilani is a vision dedicated to rural transformation and development via a commercial approach. Our services include medical transcription, e-governance activities, data entry/ digitization, form processing, list generation and vernacular voice services.
-Having access to dedicated manpower and cheap infrastructure in Pilani, we have a competitive edge over urban BPOs providing a clear 40-50% cost advantage to clients. We are in the business of creating social value - a value that has a large scale impact on employment and livelihood generation.
http://www.indiaprwire.com/pressrelease/health-care/200804048549.htm
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| How does the business make money? |
| Through providing services such as Medical Transcription, e-governance consulting,
data entry/ digitiation activities, List Generation, form processing and vernacular voice services
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| Team information |
-Manoj Vasudevan, Founder and CEO
-Sandeep Thalluri, COO
Bongu Bharat, Head HR |
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| Competition |
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| Competitors |
Desicrew Solutions, Fostera, Drishti, GramIT, Vintes
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| How different is your product or service? It has... |
Substitutes that differ in function |
| In what way is your product or service different? |
First and only rural BPO to be pioneers in medical transcription services to US doctors and hospitals
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| By The Numbers |
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2006 |
2007 |
| No. of employees |
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26-50 |
| No. of locations |
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2-5 |
| No. of customers |
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2-5 |
| Turnover |
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11-50 lacs |
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| Primary source of initial funding |
Angel investors |
| Primary source of additional funding |
Angel investors |
| Raised institutional capital? |
No |
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| Why is this startup hot? |
Pilani BPO is unique and great in its socio-commercial approach to building a large social enterprise. Pilani BPO's innovative "Blue Ocean" strategy of combining a strong business case with a strong social case has contributed effectively in combating spiraling operational costs faced by urban BPOs and in generating employment and livelihoods in rural I...> Read more.. |
Pilani BPO is unique and great in its socio-commercial approach to building a large social enterprise. Pilani BPO's innovative "Blue Ocean" strategy of combining a strong business case with a strong social case has contributed effectively in combating spiraling operational costs faced by urban BPOs and in generating employment and livelihoods in rural India.
Pilani BPO also solves the major problem of attrition in the BPO industry by extending the BPO landscape to rural India where it is possible to nurture a stable workforce. We take pride in bringing urban BPO standards to our rural infrastructure setup, quality/ efficiency metrics and security standards.
We are the first and only rural BPO in India providing medical transcription services to international clients while maintaining a 98% quality record. This is our first step towards integrating rural India into the modern knowledge economy of the country.
We hope to make our startup a trendsetter in India and be a source of inspiration for corporates to enter the field of rural BPOs and redefine the very concept of CSR.
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| What keeps the team awake at night? |
Even though we present an ideal opportunity for clients to tap into for their outsourcing operations, our team still faces a lot of market skeptism and we spend late nights planning and strategizing in order to find effective ways to overcome this obstacle.
Language skills available in rural India are limited to the local language. In order to move up the value chain of the BPO industry, we spend late night hours thinking about effective and innovative solutions to bring in a strong english proficiency among the rural masses. |
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